Garage Door Troubleshooting

If your garage door opener won’t work, opens or closes by itself or works intermittently, check out this repair help from Sears PartsDirect. Keep the convenience of opening your garage door with the click of a button using our troubleshooting tips, repair guides, error codes and more. And, once you’re ready to make the repair, find the replacement part you need to fix the opener yourself. For DIY repair guides for other lawn and garden equipment, home appliances and more, check out our main repair help page. Featured Articles and Videos Featured Articles and Videos How to Program Garage Door Opener Remotes Video How to Make Force Adjustments If a Garage Door Won't Open or Close Video Garage Door Opener Remotes Won't Work Video See all articles
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Garage Door Troubleshooting

At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.
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Garage Door Troubleshooting

Q2: Why does my Genie garage door reverse/open when I try closing it? The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening. If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner’s manual for additional causes and solutions.
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Garage Door Troubleshooting

Having trouble with your garage door opener? Now’s the time to take care of any problems. Chances are good that come winter, you do not want to arrive home from work on a cold, dark evening and be stuck outside. Even in a mild climate like Chicago garage doors that can’t be closed securely will provide would-be intruders with easy access to your home. Troubleshoot the potential malfunction sources to figure out whether you can fix the opener yourself or you need to call in a professional. Even if you do need a pro, it will likely save time and money when you can describe the source of the trouble. Here is a troubleshooting guide to common garage door opener problems.
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Garage Door Troubleshooting

You may remember a time as a kid when you and your siblings would close the garage door and run underneath it as fast as possible to make it out before the door closed. Well, on any garage door installed after 1993, that’s no longer possible thanks to two tiny photo eyes on either side of the garage entrance. These photo eyes transmit an invisible beam between each other that detects if anything is in the garage door’s path when it closes. This safety measure is there to prevent automatic garage doors from closing on top of someone or something and causing serious injury or damage to property.
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Garage Door Troubleshooting

If your garage door opener won’t work, opens or closes by itself or works intermittently, check out this repair help from Sears PartsDirect. Keep the convenience of opening your garage door with the click of a button using our troubleshooting tips, repair guides, error codes and more. And, once you’re ready to make the repair, find the replacement part you need to fix the opener yourself.
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Garage Door Troubleshooting

If your garage door opener won’t work, opens or closes by itself or works intermittently, check out this repair help from Sears PartsDirect. Keep the convenience of opening your garage door with the click of a button using our troubleshooting tips, repair guides, error codes and more. And, once you’re ready to make the repair, find the replacement part you need to fix the opener yourself. For DIY repair guides for other lawn and garden equipment, home appliances and more, check out our main repair help page.
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Garage Door Troubleshooting

Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another. If the LED indicator continues to flash, see your owner’s manual for a list of possible causes and additional troubleshooting.
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The likely culprit is an obstruction in the path of the garage door. Check for and clear any obstructions in its way. If the problem persists, check to see if the red Safe-T-Beam LED indicator is blinking. If it is, be sure that the lenses are mounted five to six inches from the floor on either side of the garage-door opening. If the Safe-T-Beam® lenses appear to be installed properly and aligned facing one another, refer to the troubleshooting section of your owner’s manual for additional causes and solutions.
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Q1: Why is the Safe-T-Beam® light blinking? Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another. If the LED indicator continues to flash, see your owner’s manual for a list of possible causes and additional troubleshooting.
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While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals. Knowing what’s wrong with your garage door may help you to determine if it is a problem you can tackle or if it’s time to call someone for assistance. To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work.
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There could be a few issues that might be causing your transmitters not to work properly. The most common reason could be that you’re simply out of range of your garage door. Each garage door and transmitter combo has a specific range it will function in. If you’re trying to open your garage door before you can even see your house, then chances are you’re just too far away. Try waiting until you turn into your driveway to hit your transmitter button, and you should have more success opening your garage door on the first try.
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Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. If these tension springs or cables break, you might find that your garage door closes really fast, often with a loud bang when it hits the ground. This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it. It’s best to call a garage door professional as soon as you can to have them come out and repair these cables or springs.
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If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled. Every garage door opener comes with a disconnect switch in case you lose power. This allows you to open or close the door manually so your car isn’t stuck in the garage until the power comes back on.
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If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you.
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This page should help you troubleshoot your garage door problems. While many problems that keep the door from opening are caused by broken springs, a lot of other parts could be keeping your door from functioning properly. One of the more difficult problems for Do-It-Yourselfers to diagnose is a worn cable pulley on an extension spring door. There are, of course, many other problems that can keep your garage door from functioning properly.
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If you happen to be home when these break, you’ll hear a loud bang from inside your garage. This bang can be so loud that some people might think a firecracker went off inside their garage. That’s because garage doors can be very heavy and despite what most people think, it’s not the garage door opener that does the heavy lifting, but rather the heavy-duty springs of the door.

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